Southeastern Computer Associates provides flexible IT support hours to meet your business needs, including 24/7 emergency support for critical issues.
Our Support Hours
Standard Support
Monday - Friday
8:00 AM - 6:00 PM
Extended Support
Available
After Hours & Weekends
Emergency Support
24/7/365
For Critical Issues
What's Included in Each Support Level?
- Help desk support via phone and email
- Remote troubleshooting and resolution
- Routine maintenance and updates
- System monitoring and alerts
- Scheduled after-hours maintenance
- Weekend system updates
- Non-emergency support outside standard hours
- Available with select service plans
- Critical system failures
- Network outages
- Security incidents
- Server crashes
- Available to all clients
Holiday Schedule
We observe major holidays but provide emergency support 24/7, including holidays. Scheduled maintenance can be arranged around your holiday schedule.
Always Here When You Need Us
IT issues don't follow a 9-to-5 schedule. That's why we ensure you're always covered, whether it's during business hours or in the middle of the night.
Need IT support now? Call 678-401-2465—we're here to help!