Architectural Woodwork Manufacturer – Atlanta, GA
Our client is a $20 million per year architectural woodwork manufacturer located in the metro Atlanta area. Before March 2003, the client’s network consisted of 1 server and 40 computers. The network was setup and maintained by their Controller with help from an IT consulting company and a friend of the family. The network infrastructure was unstable and in disarray. There was no scheduled server or workstation maintenance, no hardware or software standards and no network user polices or procedures in place. SCA was brought in to stabilize the network infrastructure and to install and support new servers needed for major software additions.
SCA has since installed and supported a new file server, a Timberline accounting server, an ADP payroll server, a fail-over virtual server and a proprietary inventory/time tracking server. SCA has installed or replaced over 70 workstations, stabilized the network infrastructure, improved network security, and provided timely and effective end-user support. The client has experienced zero server downtime. By outsourcing their IT support the client is now able to focus on their core business and accounting duties. SCA currently supports 6 servers and over 70 workstations for $40,000 per year, which is approximately half the cost of a full-time IT person.